dp111 Privacy Policy — How We Handle Your Data
Your privacy matters to us. This policy explains exactly what personal information dp111 collects, why we collect it, how it is used, and what rights you have over your own data.
This Privacy Policy ("Policy") describes how dp111 ("we", "us", "our") collects, uses, stores, and protects personal information provided by players and visitors ("you", "your") when using the dp111 platform available at dp111.ws. This Policy applies to all users of the Platform, including registered players in Bangladesh and visitors who browse the site without registering an account.
By registering an account or using the dp111 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal information as described. If you do not agree with any part of this Policy, please discontinue use of the Platform and contact us to close your account and request deletion of your data.
dp111 collects personal information in two ways: information you provide to us directly during registration and account use, and information collected automatically as you interact with the Platform. The categories of data we collect are described below.
dp111 uses the personal information it collects for the following specific purposes. We will not use your data for any purpose not listed here without first obtaining your explicit consent.
- To create, verify, and manage your player account, including age and identity verification as required before processing any withdrawal.
- To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank transfer channels, and to maintain accurate financial records for each transaction.
- To deliver platform communications, including account security alerts, deposit and withdrawal confirmations, promotional offers you have opted into, and updates to these policies.
- To detect and prevent fraud, money laundering, bonus abuse, and other prohibited activities, and to comply with any applicable legal or regulatory reporting requirements.
- To monitor gaming activity in connection with our responsible gaming programme, including identifying patterns that may indicate problem gambling, and to apply deposit limits, session controls, or self-exclusion where appropriate.
- To improve the Platform's performance, user experience, and game selection by analysing aggregated, anonymised usage data. Individual player data is not used for this purpose without anonymisation.
dp111 processes your personal information on the following legal grounds. At least one of these grounds applies to each processing activity described in this Policy.
- Contractual necessity: processing required to perform the contract between you and dp111, including providing access to games, processing payments, and managing your account.
- Legal obligation: processing required to comply with applicable law, including anti-money laundering checks, age verification obligations, and record-keeping requirements.
- Legitimate interests: processing for fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring, where these interests are not overridden by your privacy rights.
- Consent: where you have expressly opted in to receive promotional communications or where processing requires your explicit agreement, we will rely on your consent as the legal basis. You may withdraw consent at any time by contacting support.
dp111 does not share your personal data with any third party except in the limited circumstances described below. All third parties who receive personal data from dp111 are subject to contractual data protection obligations and are permitted to use the data only for the specific purpose for which it was shared.
- Payment processors: mobile wallet providers (bKash, Nagad, Rocket, Upay) and bank transfer systems receive the financial transaction data necessary to process your deposits and withdrawals. These providers are subject to their own privacy policies and are independently regulated.
- Game providers: software providers such as Pragmatic Play and Evolution Gaming receive your player identifier and session data to facilitate gameplay. They do not receive your full identity or financial information.
- Identity verification services: where required, certified KYC and age verification partners may receive identity documents you submit. These partners operate under strict data processing agreements and use the information solely for verification purposes.
- Legal and regulatory authorities: where required by applicable law, court order, or instruction from a competent authority, dp111 may be required to disclose personal data. dp111 will comply with such requirements and, where legally permitted, will notify you of any such disclosure.
dp111 uses cookies and similar tracking technologies to operate the Platform, maintain your session, and improve your experience. The following categories of cookies are used on the dp111 Platform.
- Essential cookies: required for the Platform to function. These cookies maintain your login session, remember your language preference, and support payment processing. They cannot be disabled without preventing you from using the Platform.
- Analytics cookies: used in anonymised or aggregated form to understand how players navigate the Platform and which features are most used. This data helps us improve performance and game discovery. No individual player is identified through analytics cookies.
- Security cookies: used to detect and prevent fraudulent login attempts, session hijacking, and other security threats. These cookies are essential and cannot be disabled.
You may control non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of the dp111 Platform. dp111 does not use advertising or retargeting cookies of any kind.
dp111 retains personal data only for as long as it is necessary to fulfil the purposes described in this Policy, or for as long as is required by applicable law. The following retention periods apply as a general guide, subject to any longer period required by law or regulation.
Account data and gaming records are retained for a minimum of 5 years following account closure to satisfy financial record-keeping and anti-money laundering obligations. Identity verification documents are retained for the same minimum period. Technical and session data is retained for up to 12 months. After the applicable retention period expires, your data will be securely deleted or anonymised.
As a user of the dp111 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 days.
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Right to AccessYou may request a copy of all personal data dp111 holds about you at any time. We will provide this in a commonly used electronic format.
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Right to RectificationIf any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Contact support with the specific details you wish to correct.
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Right to ErasureYou may request deletion of your personal data when you close your account, subject to our legal obligation to retain certain records for a minimum of 5 years. Data that must be kept for legal compliance cannot be deleted on request during the retention period.
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Right to RestrictionIn certain circumstances you may request that we restrict the processing of your personal data — for example, while a rectification request is being assessed or while a complaint is under review.
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Right to Data PortabilityWhere processing is based on your consent or on a contract, you may request that we provide your personal data in a structured, machine-readable format so that it can be transferred to another service provider.
dp111 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. All data transmitted between your device and dp111 servers is protected by SSL (Secure Sockets Layer) encryption. Access to personal data within dp111 is restricted on a strict need-to-know basis and is subject to access logging and regular review.
Financial data is handled exclusively by certified payment processors and is never stored on dp111 servers in full form. Passwords are stored using industry-standard one-way cryptographic hashing. Account activity is monitored continuously for signs of unauthorised access, and suspicious activity triggers automatic account protection measures including temporary account locks and security alerts sent to your registered mobile number.
dp111 is strictly an adults-only platform for users aged 21 years and above. dp111 does not knowingly collect, store, or process personal data relating to individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will delete that data immediately and close the associated account without notice. If you believe a minor has registered an account on the Platform, please contact [email protected] immediately.
dp111 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. When a material change is made, we will notify active players by posting a notice on the Platform or by sending a message to your registered mobile number. The updated Policy will take effect from the date it is posted. Your continued use of the Platform following the effective date of the updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically. The "Last Updated" date at the top of this page reflects when the Policy was most recently revised.
If you have any questions about this Privacy Policy, wish to exercise any of the rights described above, or have a concern about how dp111 has handled your personal data, please contact our support team. All privacy-related queries are handled by trained support staff and will be responded to within 30 days of receipt.
Email support (plain text — not a clickable link): [email protected]. Please include your registered mobile number and a clear description of your request so we can locate your account and respond efficiently. dp111 does not operate a telephone support line; all support and data requests are handled exclusively via email.
Questions About Our Privacy Practices?
Our support team is here to help. You can also read our FAQ for quick answers, or visit our About Us page to learn more about how dp111 operates.
Read Our FAQ About dp111