Responsible Gaming at dp111
dp111 is committed to a safe, fair, and enjoyable experience for every player in Bangladesh. Our responsible gaming tools put you in full control of your play at all times.
At dp111, we believe that online gaming and cricket betting should be a source of fun and entertainment — not a way to earn income or escape personal difficulties. Gambling carries inherent financial risk, and it is important that every player on the dp111 platform approaches their gaming activity with clear boundaries, a set budget, and a healthy perspective.
dp111 actively supports responsible gaming across Bangladesh, with players from Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, and beyond. We provide a full suite of player-protection tools that are available directly within your account settings, and our support team is available around the clock to assist any player who feels their gaming habits may be causing harm.
Every registered dp111 player in Bangladesh has access to the following player-protection tools at no cost. These tools are designed to help you stay in control of your gambling activity before problems arise — not only when they do.
Deposit limits are one of the most effective tools for maintaining control over your gambling spend. Through your dp111 account settings, you can set a daily, weekly, or monthly maximum for the total amount you are permitted to deposit via bKash, Nagad, Rocket, Upay, or supported bank transfer. Once a limit is in place, the platform will automatically decline any deposit attempt that would cause you to exceed it.
Lowering a deposit limit takes effect immediately as soon as you save the change. Increasing a deposit limit, however, is subject to a mandatory 24-hour cooling-off period before it comes into force. This delay is intentional — it gives you time to reflect before committing to a higher spend, and it protects you from making impulsive decisions in the heat of a game session or a BPL match.
If you feel that gambling is having a negative impact on your life, your finances, or your relationships, a self-exclusion from dp111 is a strong and immediate step you can take. Self-exclusion means that your account will be suspended for your chosen period, and dp111 will not send you any promotional communications during that time.
dp111 offers the following self-exclusion options: a temporary exclusion of 1 month, 3 months, or 6 months, or a permanent self-exclusion with no end date. All self-exclusion requests are processed within 24 hours of confirmation. To request self-exclusion, follow the steps below or contact our support team directly.
- Log In to Your AccountAccess your dp111 account from the dp111 Login page using your registered mobile number.
- Go to Account SettingsFind the Responsible Gaming section within your Account Settings panel.
- Select Your Exclusion PeriodChoose 1 month, 3 months, 6 months, or permanent exclusion from the available options.
- Confirm via EmailAlternatively, email [email protected] with your registered mobile number and your chosen exclusion period. Our team will process and confirm within 24 hours.
Problem gambling can develop gradually and may not always be obvious at first. The following signs can indicate that gambling is no longer a recreational activity and may be causing harm. If you recognise any of these signs in yourself or someone you know, please reach out to our support team or consider using one of our self-exclusion tools.
- 😰Gambling with money meant for essential expenses such as rent, food, utility bills, or loan repayments.
- 💸Chasing losses — continuing to play in an attempt to win back money that has already been lost.
- 🕐Spending more time gambling than you intended, or finding it difficult to stop once you have started.
- 🙈Hiding your gambling activity from family members or close friends, or lying about how much you have won or lost.
- 😟Feeling anxious, irritable, or restless when not gambling, or using gambling as a way to cope with stress, anxiety, loneliness, or depression.
- 🔄Borrowing money from friends, family, or other sources specifically to fund gambling activity.
The dp111 session time limit tool lets you set a hard maximum on how long a single gaming session can last. Once your chosen session duration is reached — whether that is 30 minutes, 1 hour, or 2 hours — you will be automatically logged out of your account. This is particularly useful for BPL match days and IPL nights when it is easy to lose track of time during in-play cricket betting or a live casino session.
In addition to session limits, dp111 offers a cooling-off time-out feature for players who need a short break without committing to a full self-exclusion. A time-out can be set for 24 hours, 48 hours, or 7 days. During a time-out, your account is suspended and you cannot deposit or place bets. This feature is available via your account settings or by contacting [email protected].
dp111 strictly enforces a minimum age requirement of 21 years for all players. This is a hard rule with no exceptions. During the registration process, all new players must confirm that they are 21 years of age or older. Before processing a first withdrawal, dp111 requires players to complete a full identity and age verification check, which involves submitting a government-issued identification document.
Any account found to belong to a player under the age of 21 will be immediately closed, all funds in the account will be forfeited, and the matter may be escalated to the appropriate authorities. dp111 takes the protection of minors extremely seriously. If you are a parent or guardian in Bangladesh and you suspect that someone under the age of 21 has used your device to register on dp111, please contact [email protected] immediately.
If gambling is becoming a problem for you or someone you care about, reaching out early is the most effective step. dp111's support team is available 24 hours a day, 7 days a week, and is experienced in handling responsible gaming requests from players across Bangladesh with sensitivity and without judgement.
Whether you enjoy cricket betting on BPL matches, spinning the reels on slots, or playing live casino games, these five principles will help you keep your gaming experience positive and within healthy boundaries.
- Set a Budget Before You PlayDecide exactly how much you are comfortable spending — and treat that amount as the full cost of your entertainment, not as an investment you expect to recover.
- Never Chase Your LossesIf you reach your budget limit, stop. Chasing losses by depositing more is one of the most common paths to problem gambling — and it rarely works out in the player's favour.
- Take Regular BreaksStep away from the screen at least every 60 minutes. Use dp111's session timer to make this automatic — set your limit and let the platform enforce it for you.
- Keep Gambling Separate from EmotionsAvoid gambling when you are stressed, tired, upset, or under the influence of alcohol. Emotional states impair judgement and tend to lead to higher bets and longer sessions.
- Know When to StopWinning streaks end and losing streaks can extend. Set a win limit as well as a loss limit — when either is reached, log out and enjoy the rest of your day away from the screen.
Have Questions About Responsible Gaming?
Our support team is here around the clock. You can also read our FAQ for quick answers on deposits, limits, and account controls, or visit our About Us page to learn more about dp111.
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